A webinar with

Digital success in manufacturing

30th of September - 11 AM CEST

How to create a unified customer journey, from website to portal

About the session

Is your web landscape holding you back? For many industrial manufacturers, a patchwork of legacy systems fails to provide the secure, scalable foundation needed for growth and delivering the DX that customers expect. Uhlmann Pac-Systems, a leading manufacturer of packaging machines for pharmaceuticals, faced this exact challenge and transformed its entire digital customer journey.

Join us for an exclusive webinar where Gabi Bauer of Uhlmann Pac-Systems and Marian Gertheim of interactive tools share their success story with Magnolia. Discover how they moved beyond a simple website to build a robust digital experience platform connecting sales, marketing, and service. They will showcase a before-and-after comparison of their B2B customer portal and share key performance indicators from their transformation.

In this session, you’ll learn:

  • How Uhlmann built a scalable digital platform to map the entire customer journey, creating a seamless experience from first contact to after-sales service
  • How to create a central, personalized touchpoint for customers by integrating a B2B portal, e-commerce (via SSO), and a CRM for direct contacts and custom content
  • How the portal becomes a growth engine: driving cross-selling with integrated training offers and e-commerce, and measuring the transformation with the right KPIs

Don’t miss this webinar to get actionable learnings that you can apply to your own digital strategy. 

Uhlmann's success story in numbers

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content pages with SEO optimization published

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responsive design across all platforms

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increase in visibility within the first 4 months

Our Experts

Headshot_Gabi

Gabi Bauer

Strategic Sales & Marketing, Uhlmann Pac-Systeme

At the intersection of sales and marketing, Gabi drives the digital customer journey and the expansion of global brand presence at Uhlmann Pac-Systems. Under her leadership, marketing and sales management have been decentralized—with a focus on regional dynamics, better customer experiences, and optimized processes. The transformation to a digital marketing unit contributed significantly to increasing sales and establishing a strong, internationally compatible brand architecture.

Headshot Marian

Marian Gertheim

Consulting & Strategy, interactive tools

Many companies are currently facing the challenge of establishing and expanding their digital infrastructure in marketing and e-commerce. Marian Gertheim advises international B2B companies and supports them in formulating digital requirements and developing viable solutions—with a clear view of structures, needs, and technical conditions.

Headshot_Christoph

Christoph Lüthy

Sales & Partner Manager EMEA, Magnolia

Christoph advises customers who are planning a new digital presence. After many years in the open source world, Christoph has developed a broad understanding of the possibilities offered by free CMS solutions, but also of the challenges they pose, which can become business-critical and can be proactively avoided with an enterprise software strategy.